Which tenants will stay? Which will leave?
Turnover can cost your business millions.
Believe it or not, most residential tenants leave because of poor customer service. Voluntary churn can be as much as 10% of your monthly rental losses. By retaining your tenants you save rental losses, marketing dollars, leasing costs, and manpower. With ResiDesk Insights, you can identify which units need your attention faster.
ResiDesk Insights features include:
- List of units with the highest and lowest probability of renewal
- Which tenants create communication overhead, and why
- Average communication response time for both tenant and staff
- Trends in response time
- Proprietary ResiDesk real-time unit churn risk score